Return to Support Page| Order Status | |
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| How do I change or cancel my order? | |
Click the "My Account" link at the top of our site to view the orders you have placed. Then click the "Change quantities / cancel orders" link to cancel or change your order. Please note that once an order has been processed or shipped, it cannot be canceled or changed. Contact Support for assistance. |
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| How do I review or track my order? | |
Click the "My Account" link at the top of our site to check or track your order. Verfiy that all of the items in your order have shipped already. If you order displays Package Tracking Numbers, please check with the shipper to confirm that your packages were delivered. If your packages show a status of "delivered", then contact Support for assistance. |
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| An item or accessory is missing from my shipment. | |
Click the "My Account" link at the top of our site to track your order status. Confirm that all of the items in your order have been shipped and received. If your order displays Package Tracking Numbers, please check with the shipper to confirm that all your packages were delivered. Then contact Support for assistance. |
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| When will my backorder arrive? | |
Backordered items are items that are out of stock. We will ship as soon as we have items in stock. |
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