Free 2-Day Delivery on orders of $50 or more!
What happens if my items are lost or damaged during shipping?
Alpec is not responsible for any loss or damage to your items during transit by USPS, FedEx or UPS. Please … Read More
Are import duties included for shipping charges in Canada?
Alpec ships via UPS to Canada. Import duties, value added tax and customs clearance fees are not included in the … Read More
How are my shipping charges calculated?
Shipping charges apply to all orders and are based on the weight and destination of the package. Shipping charges are … Read More
Do you ship to APO, FPO or PO Box?
We do not ship to any APO, FPO, or PO Box addresses.
Do you ship to my country?
We ship to all 50 states within the USA and to all provinces in Canada.
An item or accessory is missing from my shipment.
Click the “My Account” link at the top of our site to track your order status. Confirm that all of … Read More
How do I review or track my order?
You will receive an email with tracking information once your order ships. You can also find tracking information by clicking … Read More
When does my order ship?
Orders placed by 1 PM Pacific Time (weekends and holidays excluded) will ship within 24 hours. Orders placed after 1 … Read More
How do I change or cancel an order?
Click the “My Account” link at the top of our site, then go to Orders to view the orders you have … Read More