Alpec’s Laser Pointers Are Always There for You

March 22, 2022
By Alpec
Customer service is at the heart of what Alpec does

We love what we do and we want you to love what you do, too. We make laser pointers for your workplace and we take great pride in producing a well-made product that lasts for years. We stand behind our products with a lifetime warranty and prompt, professional customer service.  Not sure which laser pointer is right for your job? Ask and we will answer promptly.  Something amiss in your customer experience? Don’t delay – contact us right away so we can make it right.

Commitment to our customers at all stages of their customer journey is an important value at Alpec. We want you to do the best job you can do and that means we do the best job we can do, each and every time. Laser pointers are small things, but they are important tools to help you succeed in your business.  Whether you are a warehouse manager, a college lecturer or a member of law enforcement, safe tools used in an appropriate manner are important to your success.

We take immense pride in crafting high-quality, durable, safe laser pointers for business, for educators, for anyone who believes in a job done with precision and care. 

But don’t take it from us. Here is what our customers say.

Alpec’s Customer Service and Craftsmanship are First Class

A customer from Long Beach, California shared their experience with their Alpec laser pointers:

“I don’t write many reviews on products or companies. Alpec is an exception. The value of craftsmanship in their design is first class. But value comes in many different forms. Customer service. I have been purchasing various laser pointers from them since 2015. In my opinion, Alpec functions on a similar wavelength as Apple. When you purchase a Mac from Apple, you are not just purchasing a computer but also the technical support team they provide. The confidence in the product they sell and a team of people ready at moment’s notice to help. This is no different from Alpec. They warrant all their product for life.

I have always received immediate responses from the customer service team and they have been a pleasure to work with. If you are interested in purchasing a laser pointer of any kind, I highly recommend you go with Alpec.

Any other option is a waste of time and money.

Alpec’s Customer Service Goes Above and Beyond

A customer from the San Francisco Bay Area said:

The Alpec laser pointer I purchased in 2015 has been a loyal ally, every day of the week and often on weekends.  It’s a joy to lecture with it.  I love the heft, the elegant design and the bold red beam it emits.  Just as remarkable is the customer service at Alpec.  When a battery became stuck inside, the company was true to its lifetime guarantee: they offered to repair or replace it.  This is rare and reinforces my belief in Alpec and their products.  On a scale of 1-10, Alpec is a clear 20.

Alpec is the Right Laser Pointer for Your Workplace

A customer from Midland, Michigan wrote:

This laser pointer is exactly what I was looking for! I had bought 6 laser pointers from various sellers online and couldn’t find exactly what my husband needed for his construction factory jobs. With continued searching I came across your website. I talked to customer service and they pointed me to the exact product needed. Awesome job! Thank you. We will always buy or products such as this from your company.

Thank you to our customers for believing in us! Without you, Alpec just would not be the same.